Services
SECURITY AND SURVEILLANCE SYSTEMS
1. Start with an Award-Winning Alarm Panel
Our smart alarm systems are designed to grow with your home. Easily adaptable and expandable, they allow secure access only to the people you trust.
2. Select the Right Level of Protection
Whether you want motion detectors, glass-break sensors, or contact detectors that alert you when windows or doors are opened, our team will walk you through every option to ensure complete coverage.
3. Integrate Environmental Protection
Add heat, smoke, flood, and CO detectors to your system for full-spectrum safety.
4. Enhance Outdoor Security with CCTV
Monitor the exterior of your home with crystal-clear CCTV footage, including night vision, for added peace of mind.
5. Opt for 24-Hour Monitoring
For ultimate protection, our 24/7 monitoring service ensures rapid emergency response to intrusions and/or fire-so you’re never alone in a crisis.
Mobile Monitoring Made Easy
Control your security system from anywhere using your smartphone, tablet or a discreet keypad. Need to let someone in while you’re away—like a cleaner, carer, or visitor? No problem. You can assign individual, easily changeable codes to each person, so you’ll always know who’s in your home and when. For even greater peace of mind, choose motion detectors with built-in cameras, allowing you to view live footage of your home in real-time—right from your smartphone.
Monitoring
Professional 24/7 Monitoring for Complete Peace of Mind
Our monitoring service connects your burglar alarm digitally to trained operators at a central monitoring station, where your system is watched over 24 hours a day. If a detector, window contact, motion sensor, fire sensor etc. is triggered, the operators quickly assess whether it’s a genuine event or a false alarm. In the case of a confirmed threat, they initiate an immediate police response.
Hazard Detection and System Health Alerts
When hazard detectors—such as heat, smoke, carbon monoxide, or flood sensors—are integrated into your alarm system, the monitoring station will also respond to these alerts. If a genuine signal is received, emergency services can be contacted immediately, and you’ll be notified via the security system app on your phone.
Low Battery Notifications
The monitoring station keeps an eye on the health of your system. If a battery is running low or a component isn’t functioning correctly, you’ll receive an instant alert—so your protection is never compromised.
MAINTENANCE AND SERVICE
Ensure Your System Always Performs at Its Best For peace of mind and reliable protection, it’s crucial that your security system operates as intended—minimizing false alarms and ensuring your property is fully secure. We strongly recommend an ongoing maintenance contract for all types of security systems, whether for home alarms, business security, or CCTV. Our affordable annual service contracts start from just $96 a year. With a maintenance contract, you can relax knowing that a professional engineer will service your system at least once a year.
Why Maintenance Matters
All security systems with 24-hour monitoring must have a valid maintenance contract in place. Regular professional maintenance helps prevent false alarms, which can result in your monitoring contract being cancelled. In addition, a maintenance contract gives you access to FREE 24/7 engineer support for issues like lightning strikes, cut cables, or false alarms.
What’s Included with Your Maintenance Contract:
With Securitek our technicians will visit every 6 or 12 months, depending on the plan you choose, to perform a full inspection and service. During each visit, our technician will: • Test every detector and component of your security system • Ensure batteries are fully charged and all components are functioning properly • Replace faulty parts as needed • Inform you of any additional work and gain your consent before proceeding—no hidden costs.
Takeover Existing Systems
Securitek has taken over the care and maintenance of hundreds of alarm and security systems previously installed by other providers. We’re the number one choice in the area because we offer a more personalized, professional service—often at a lower cost or with more flexible terms than others alarm dealers. When you get in touch to transfer the maintenance and servicing of your home or business alarm system to us, we’ll schedule a visit to assess your current setup. We’ll review the condition of your system, discuss your concerns, and determine what’s needed to ensure full protection going forward. We’ll also talk through what you’re happy with and what could be improved. In many cases, we can retain your existing detectors and components—only upgrading the control panel if necessary—to keep disruption and costs to a minimum.
What to Expect
Tailored Security Solutions
Every property is unique. We assess your needs and customize a system that fits your home or business—no cookie-cutter setups.
Transparent Communication
We keep you informed every step of the way—from the first consultation to final installation and beyond. No surprises, just clarity.
Ongoing Support & Service
Your protection doesn’t stop at installation. We provide full maintenance, monitoring, and support—whenever you need it.